Refund Policy

At AI Smart Time, we are committed to providing high-quality Spoken English and Digital Marketing courses along with an exceptional learning experience. However, we understand that sometimes you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refunds

Refunds may be considered under the following conditions:

Refunds cannot be processed for courses that have been extensively accessed or completed, as this is considered full utilization of our services.

2. Non-Refundable Items

The following items are non-refundable:

Downloaded Materials: Resources, templates, or course materials that have been downloaded.
Promotional Offers or Discounts: Courses purchased at a discounted rate or as part of a promotion, unless otherwise specified.

3. How to Request a Refund

To request a refund:

Contact us at info@aismarttime.online with your order details.
If your refund is approved, the amount will be credited to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not fully satisfied with a course but do not qualify for a refund, you may request a course substitution:

You can switch to another course of equal or lesser value.
Substitution requests must be made within 7 days of your original purchase.

5. Changes to This Policy

We may update or modify this Refund Policy to reflect changes in our business practices or for legal reasons. Any updates will be posted on this page, and the Effective Date will be revised accordingly.

6. Contact Us

For any questions regarding this Refund Policy, please contact us:

Email: info@aismarttime.online